LK
Lucinda K
1 reviews | Active since Jul 2014
15 Mar 2016, 15:17
Unfair Bureau Listing
I had an account with YDE which was fully paid up and closed in October 2013. Truworths for some odd reason found the need to list my name (a judgement of all things) on ITC in April 2015. <br> <br> Can someone please explain what is going on here as this is causing a HUGE and UNNECESSARY inconvenience in my life. <br> <br> Your urgent response in resolving this matter is appreciated.
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Truworths's replyOfficial
22 Mar 2016, 15:00Hello LucindaK,
Thank you for your post and for the opportunity to clarify this matter for you.
Our apologies for any inconvenience and frustration caused as a result of this issue. We have escalated this matter to our Legal Department and according to our records; we can confirm that this account was definitely settled in October 2013. We can further confirm that an update regarding the status of your account was sent to all credit bureau.
We trust that we have acceptably addressed your concerns. Should you require any further assistance, please feel free to contact us.
Best regards,
Charmaine
Thank you for your post and for the opportunity to clarify this matter for you.
Our apologies for any inconvenience and frustration caused as a result of this issue. We have escalated this matter to our Legal Department and according to our records; we can confirm that this account was definitely settled in October 2013. We can further confirm that an update regarding the status of your account was sent to all credit bureau.
We trust that we have acceptably addressed your concerns. Should you require any further assistance, please feel free to contact us.
Best regards,
Charmaine
Truworths's reply22 Mar 2016, 15:00
Official
Hello LucindaK,
Thank you for your post and for the opportunity to clarify this matter for you.
Our apologies for any inconvenience and frustration caused as a result of this issue. We have escalated this matter to our Legal Department and according to our records; we can confirm that this account was definitely settled in October 2013. We can further confirm that an update regarding the status of your account was sent to all credit bureau.
We trust that we have acceptably addressed your concerns. Should you require any further assistance, please feel free to contact us.
Best regards,
Charmaine
Thank you for your post and for the opportunity to clarify this matter for you.
Our apologies for any inconvenience and frustration caused as a result of this issue. We have escalated this matter to our Legal Department and according to our records; we can confirm that this account was definitely settled in October 2013. We can further confirm that an update regarding the status of your account was sent to all credit bureau.
We trust that we have acceptably addressed your concerns. Should you require any further assistance, please feel free to contact us.
Best regards,
Charmaine