SG
Simon G

1 reviews | Active since Jun 2019

20 Jul 2019, 18:58

********* *****ulant store and I edge people of South Africa to stop buying from Truworth Store

Good day My name is Simon of the following contact number is ********** 839. In 2015 I open a truworths account at one of truworths store Kempton park. I was paying my account well until 2016 when I became unemployed on the company that was insolvency and liquidated. I was working as graphic designer by that time and master of the high court gave us the letter that we should issue where ever we got instalment so that they can cancel. I still have the letters to confirms that the company was liquidated.

I kindly want to advise truworths that I won't contact ARA Attorneys and secondly I'm not a stupid as you think. I will fight to the edge on this matter. I don't owe ARA ATTORNEYS Anything and I don't know them and again what kind of ARA Attorneys or Law Firm is that because the can't code any rule nd you know very well that ARA ATTORNEYS as debt collector is ********. Code any rule from NCR that say you must reject the ruling from high court.

0
Replies (3)
Truworths
Truworths's reply22 Jul 2019, 18:29
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team 
Truworths
Truworths's reply23 Jul 2019, 16:42
Official
 
Thank you for your post. 

Whilst we acknowledge your frustration, we escalated your concerns raised to the relevant department to address. 

We were advised that your documents were received and a thorough investigation has been done. Unfortunately, your account has been handed over to ARA attorneys due to the manner in which you maintained your account. We can confirm that this was communicated with you and can further confirm that you were informed that for account-related queries you may contact ARA attorneys directly. 

We sincerely apologise that you are unhappy with the feedback provided, however, hope that you will understand our stance. 

Kind regards, 

Truworths Online Team

SG
Simon G's update24 Jul 2019, 12:54
Reviewer Update
I only know truworths not ARA. But is fine I won't pay you anything