SS
Safeera S

1 reviews | Active since Feb 2015

03 Feb 2021, 17:00

Uncomfortable, money wasted and unreasonable manager

I bought slippers yesterday and wore it for a few hours but it turned out too tight in front and the sole part right round was hurting when i walk. I went to the eastgate branch Sabelo refused to help me saying the sleepers was worn, however how am i supposed to cope with discomfort. I mean the slippers were bought yesterday now i must be stuck with a quality issue slippers that is not even worn for 6 months. Sabelo even asks who he must sell the sleepers to. Now i got slippers that i cant even wear cause they not comfortable. I only wanted an exchange.

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Replies (1)
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Safeera S's update04 Feb 2021, 11:25
Reviewer Update
I hope by the time this is escalated i get assistance.. Cause wow the service at Truworths Eastgate from Sabelo is putrid.. I will definitely be closing my account and make sure i spread the word to my family and friends who has Truworths accounts how **** service I received