TM
Tinyiko M
1 reviews | Active since Sept 2015
27 Feb 2016, 21:01
Unauthorised debits
My bank account is debited R400 after 3 months I stopped debit. I don't have an account with Truworths,when I called last time they debited they said it was an error and has been rectified but another debit goes through my account. I want my money reversed!! This is very annoying as it affects my credit scoring. I want it stopped. This is not my account ***. One reason I will never open an account with them,cannot be trusted!!
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Truworths's replyOfficial
01 Mar 2016, 15:23Hello tsmashele@,
Thank you for your post.
We are unable to locate any details for you on our records and regret that we have been unsuccessful in our attempts to call you.
We have subsequently sent you an email requesting proof of the mentioned debit in order for us to investigate this matter for you.
Kind regards,
Lynn
Thank you for your post.
We are unable to locate any details for you on our records and regret that we have been unsuccessful in our attempts to call you.
We have subsequently sent you an email requesting proof of the mentioned debit in order for us to investigate this matter for you.
Kind regards,
Lynn
Truworths's reply01 Mar 2016, 15:23
Official
Hello tsmashele@,
Thank you for your post.
We are unable to locate any details for you on our records and regret that we have been unsuccessful in our attempts to call you.
We have subsequently sent you an email requesting proof of the mentioned debit in order for us to investigate this matter for you.
Kind regards,
Lynn
Thank you for your post.
We are unable to locate any details for you on our records and regret that we have been unsuccessful in our attempts to call you.
We have subsequently sent you an email requesting proof of the mentioned debit in order for us to investigate this matter for you.
Kind regards,
Lynn