MM
Mesuli M
1 reviews | Active since Jan 2019
26 Aug 2019, 08:26
Truwoths account *****
I received an sms saying i have app**** for Truworths account . I didnt apply for any account. I then received a call from this number this morning ***
saying they are customer service . i told them that i didnt apply . still they wanted to confirm any other account that i have with other companies ... *** is that...
contact me on ***
Helpful (0)
Replies (3)0
Replies (3)
Truworths's replyOfficial
26 Aug 2019, 10:51We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply26 Aug 2019, 10:51
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
MM
Mesuli M's updateReviewer Update
26 Aug 2019, 10:54Thank you , please do. and also if it was truworths indeed. why they wanted to confirm my other accounts with credit providers. i doesnt make sense. please note note i didnt apply for any account. please stop that application . that is *****
MM
Mesuli M's update26 Aug 2019, 10:54
Reviewer Update
Thank you , please do. and also if it was truworths indeed. why they wanted to confirm my other accounts with credit providers. i doesnt make sense. please note note i didnt apply for any account. please stop that application . that is *****
Truworths's replyOfficial
27 Aug 2019, 11:20 Thank you for your post.
We acknowledge your frustration and escalated your concerns raised to the relevant department to address. We view issues of ***** and irregular credit activity in a very serious light.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
We acknowledge your frustration and escalated your concerns raised to the relevant department to address. We view issues of ***** and irregular credit activity in a very serious light.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
Truworths's reply27 Aug 2019, 11:20
Official
Thank you for your post.
We acknowledge your frustration and escalated your concerns raised to the relevant department to address. We view issues of ***** and irregular credit activity in a very serious light.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team
We acknowledge your frustration and escalated your concerns raised to the relevant department to address. We view issues of ***** and irregular credit activity in a very serious light.
We can confirm that one of our consultants has been in contact with you to provide feedback and can further confirm that this matter has been resolved.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
Truworths Online Team