NJ
Natasha J

1 reviews | Active since Sept 2009

23 Jun 2021, 15:33

TRUWORTHS YOUR SERVICE TOWARDS YOUR CUSTOMERS IS BAD!!!!!!!!!!!!!!!!!!!!!!!!

I have never felt so degraded Truworths I know I have an account with you and when you phoned i said it will get paid but the best part is that attorneys are calling me now MBD Attorneys for my account and guess what my account is not even R500 I must pay them R360 this month but they phoning sending sms's and demanding money I mean really know I told them in the beginning of the month payment will be made month-end and the lady that phoned me had the nerve to tell me i must pay or make a plan to pay the account so meaning i must go *****or borrow the money to pay. I KNOW I HAVE AN ACCOUNT WITH THEM AND THEY DO RECEIVE THEIR PAYMENT ALWAYS BUT TO THIS TO YOUR CLIENT IS NOT FAIR ITS *********. IF I KNEW TRUWORTHS WAS LIKE THIS I WOULD NOT HAVE OPENED AN ACCOUNT WITH THEM, SO TRUWORTHS YOU WILL RECEIVE YOUR PAYMENT MONTH-END AND DO TREAT YOUR CUSTOMERS WITH RESPECT AT THE END OF THE DAY.

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Replies (1)
NJ
Natasha J's update24 Jun 2021, 10:45
Reviewer Update
Since yesterday i have been waiting for Truworths to call me back and I am still waiting service is bad I received an sms to say i must pay today as payday is month-end and I have communicated numerous times with them but they don't call they send demanding sms's