DL
Dorota L
1 reviews | Active since Aug 2019
02 Aug 2019, 20:12
truworths woodlands pta
I'm a customer of Truworths for very long time ,but I feel like I won't be any more. Woodlands branch in Pta East , specially cosmetic section. I find service and stuff , are very unpleasant expierence for me in many occation . Stuff is very ******** , unproffetional and not helpfull. When I ask for assistant name she refuse to tell me her name because she make mistakes in recept she argue with me . That particular branche is very bad in service and not afficiant ,they arrogant to customers.
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Replies (2)Truworths's replyOfficial
05 Aug 2019, 12:19We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply05 Aug 2019, 12:19
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
07 Aug 2019, 09:20 Thank you for your post.
At Truworths we pride ourselves at giving exceptional service and therefore we were very concerned to hear of your experience at one of our stores.
Unfortunately we are unable to discuss your concerns raised; however, we liaised with you via email to have this matter addressed with the relevant store.
Hope to hear from you soon.
Kind regards,
Truworths Online Team
At Truworths we pride ourselves at giving exceptional service and therefore we were very concerned to hear of your experience at one of our stores.
Unfortunately we are unable to discuss your concerns raised; however, we liaised with you via email to have this matter addressed with the relevant store.
Hope to hear from you soon.
Kind regards,
Truworths Online Team
Truworths's reply07 Aug 2019, 09:20
Official
Thank you for your post.
At Truworths we pride ourselves at giving exceptional service and therefore we were very concerned to hear of your experience at one of our stores.
Unfortunately we are unable to discuss your concerns raised; however, we liaised with you via email to have this matter addressed with the relevant store.
Hope to hear from you soon.
Kind regards,
Truworths Online Team
At Truworths we pride ourselves at giving exceptional service and therefore we were very concerned to hear of your experience at one of our stores.
Unfortunately we are unable to discuss your concerns raised; however, we liaised with you via email to have this matter addressed with the relevant store.
Hope to hear from you soon.
Kind regards,
Truworths Online Team
