JK
Jenni K
1 reviews | Active since Sept 2010
21 Jul 2015, 14:29
Truworths treat their customers very shoddily
I had a Truworths account for a couple of years, and since I was retrenched last year and have not been able to pay the full instalment, even though I pay every month, they still saw fit to hand me over to Blake & Associates, who harass me continually. I pay what I am able each month, but they maintain it is not enough. Disgusting treatment to say the least
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Truworths's replyOfficial
28 Jul 2015, 09:44Hello jennikh,
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. We are concerned that your account is incurring late payment fees and that your payment profile held with us and credit bureaus is being affected negatively. This has a direct impact on future credit applications that you may have.
We confirm and appreciate the payments received thus far and we encourage you to contact Blake and Associates on *** to make a suitable payment arrangement.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Kind regards,
Lynn
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. We are concerned that your account is incurring late payment fees and that your payment profile held with us and credit bureaus is being affected negatively. This has a direct impact on future credit applications that you may have.
We confirm and appreciate the payments received thus far and we encourage you to contact Blake and Associates on *** to make a suitable payment arrangement.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Kind regards,
Lynn
Truworths's reply28 Jul 2015, 09:44
Official
Hello jennikh,
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. We are concerned that your account is incurring late payment fees and that your payment profile held with us and credit bureaus is being affected negatively. This has a direct impact on future credit applications that you may have.
We confirm and appreciate the payments received thus far and we encourage you to contact Blake and Associates on *** to make a suitable payment arrangement.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Kind regards,
Lynn
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. We are concerned that your account is incurring late payment fees and that your payment profile held with us and credit bureaus is being affected negatively. This has a direct impact on future credit applications that you may have.
We confirm and appreciate the payments received thus far and we encourage you to contact Blake and Associates on *** to make a suitable payment arrangement.
We trust that were able to clarify the concerns raised in your post and look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Kind regards,
Lynn