Truworths trade route mall bad customer service

I went to truworths at trade route mall and I received such bad customer service. Because I had a query that required them to call customer service to confirm they made me wait until they served all the other customers before attending to me. When we questioned the cashier by the name of Thabo Pelo he had such a bad attitude and even rolled his eyes at me. I am truly disappointed and the service I received and once I resolve my query at another branch I will be closing my account!! Disgusting and I don't recommend anyone to ever be served by rude people like that. He ruined my day and took my time. He made it seem as if my query was not important and the rest of the people in the line are more important just to finish quickly rather than attending to me. Terrible behavior and bad experience from a customer service perspective.