jj
june.bellamy june.bellamy
1 reviews | Active since May 2016
05 Jun 2019, 10:09
Truworths Supports ********* companies
Good day,constant and ********* behaviour by your agency in collecting outstanding amounts, CBD. You need to take a serious look at whom you are employing as vendors, as they are by extention, representing YOU. I will be reporting them to the Law Council for the same.
Helpful (0)
Replies (2)0
Replies (2)
Truworths's replyOfficial
05 Jun 2019, 15:37 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply05 Jun 2019, 15:37
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
05 Jul 2019, 15:49Thank you for your post.
We were concerned to hear of your recent experience with our Collections Agents, and the way in which you felt the matter was addressed during the call made to you. The service described in your post is unacceptable and not in line with the standards we set for ourselves.
Following the communication you had with the relevant manager, we can confirm that your concerns raised were addressed and can further confirm that this matter has been resolved in the interim.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Truworths's reply05 Jul 2019, 15:49
Official
Thank you for your post.
We were concerned to hear of your recent experience with our Collections Agents, and the way in which you felt the matter was addressed during the call made to you. The service described in your post is unacceptable and not in line with the standards we set for ourselves.
Following the communication you had with the relevant manager, we can confirm that your concerns raised were addressed and can further confirm that this matter has been resolved in the interim.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team