Truworths shopping center slip and fall.

It is very concerning that consumers are still not protected in this day and age. In June I visited Truworths store in Tygervalley with my minor children, little did I know I will leave the store in pains and injuries. I was walking inside the store on the day , the next minute I slipped on the cleaning sign sheet that was lying flat on the floor where customers were supposed to walk, there were no visible warning signs in the area that would have helped me to walk cautiously and also the sheet was the clear glassy with no visible colour that would have probably caught my eyes.

It was absolutely a negligence act from the store that had caused me to sustain injuries on my knee. There were Truworths staff on the floor who witnessed the incident and saw my injuries. In short, I had to visit doctors as I was unable to walk, my knee was swollen and brushed. I was booked off for almost 8 weeks. Truworths manager called to apologize and she requested for medical bills that I submitted. Today, I have medical bills that were not covered by medical aid and have I exhausted the funds. I am using cash for medical expenses for my children, shouldn't I have visited Truworths that day I would have funds still to cover medical bills. Truworths never covered anything I stead they have referred the matter to third party who has sent me an email that Truworths is not liable for any medical costs. I am now responsible for all medical costs incurred even though the camera and witnesses can prove that Truworths is liable. My knee is still not recovered fully and I sent requests to Truworths to send me to their own specialists.

Tygervalley mall distanced themselves on the matter as the incident occurred inside the store.

Initially I thought of just forgetting about it, settle all the outstanding and take care of current but if I do that I will be rewarding injustice. The stores will continue thinking they are above law and can treat consumer anyway they want to. ST Gija. ***.