1 reviews | Active since Jan 2013
TRUWORTHS SENDING CONTRADICTING SMSES TO ME I WANT MY R200 OFF FROM THE PURCHASED I MADE FRIDAY 02/06/2017.
<p>HERE'S YOUR R200 VOUCHER OFF A PURCHASE OF R1000! SHOP WITH VOUCHER 113727 AT ANY TRUWORTHS STORE EXPIRES 11 JUNE.</p> <p> </p> <p>WHAT HAPPENED TO SPEND R500 AT TRUWORTHS AND GET A R200 OFF R1000VOUCHER ON YOU NEXT PURCHASE I MADE A PURCHASED AND DID NOT RECEIVED ANYTHING I HAVE EVEN PUT THIS ON HELLOPETER YESTERDAY, I WANT MY R200 OFF FROM THE PURCHASED I MADE ON FRIDAY PLEASE LET ME KNOW WHEN THIS IS DONE.</p>
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration, and would like to advise that as you made a qualifying purchase of R500.00 on 02 June, you received a voucher of R200.00 off your next purchase of R1000.00 before or on 11 June 2017.
We confirm that a confirmation SMS was sent to you the following day with the voucher details. As no qualifying purchase was made on your account to redeem this voucher, we regret that the voucher has expired and we are unable to reinstate previously expired vouchers.
We tried to contact you, but regrettably didn’t reach you; however wish to sincerely apologize for any inconvenience caused as a result of this matter. Please feel free to contact us on *** or via email to *** should you have any other inquiries, comments or suggestions and we will gladly assist.
Kindest regards,
Truworths Online Team
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration, and would like to advise that as you made a qualifying purchase of R500.00 on 02 June, you received a voucher of R200.00 off your next purchase of R1000.00 before or on 11 June 2017.
We confirm that a confirmation SMS was sent to you the following day with the voucher details. As no qualifying purchase was made on your account to redeem this voucher, we regret that the voucher has expired and we are unable to reinstate previously expired vouchers.
We tried to contact you, but regrettably didn’t reach you; however wish to sincerely apologize for any inconvenience caused as a result of this matter. Please feel free to contact us on *** or via email to *** should you have any other inquiries, comments or suggestions and we will gladly assist.
Kindest regards,
Truworths Online Team