Truworths Sasolburg Pathetic

I am not happy with the service i received on 19/3/20 at Truworths Sasolburg. I went into the store to purchase items (clothing) only to be told that i was not allowed to try the white items on. In the store there's no boards up stating this. No where have i had a issue to try the white items at other truworth stores only here why. I left all the items that i wanted to purchase there and left. I am a loyal customer towards truworths and find this really pathetic. Thank you.