Truworths query

Hello,

I called in at Truworths in the month of January 21, after realizing on my statements a charge of cellular enquiring supporting evidence.

come month of Feb hence no one reverted as promised to investigate y matter. who ever that is helped me also perused and find the charges as claimed and promised to escalate the matter. So I made no installment payment to attract attention. It did work I was contacted for payment and I told them of query and dispute to my balance thereof. Guess what, I still haven't received a call towards my claims but everyday I am getting calls on when I will be making payment.

what annoys further is that one is told calls are recorded for security purposes. I answered at first and told the girl that I would pay monthend I have no problem with the exception that all recons are provided to me of what I am paying for. when you ask why am I receiving daily courtesy the answer is that there is no recorded payment arrangements. if I now do the arrangements with this one. I must again expect another call in few hours hence nothing will be on records. I guess sooner or later my music debut would be released for that's the security recordings. TRUWORTHS is a joke.

not to mention the least that we still support the outdated style, plastic handbags and all.