Truworths quality and customer services

Truworths quality and customer services is down the drain! The gateway store staff is sooo rude Ana unhelpful as if they are doing us a favor!!!!!

Every store yoh go to people do not want to help!!! Did you see the prices of your garments??? Is it R50 and R100??? That we must purchase them and when it’s bad quality that don’t last just throw it away right???

We PAY these ridiculous prices for QUALITY!!! Not R500 for T-SHIRTS that only last 1 wear!!!!

I sent this message 3 days ago and till date no response!! Then you will call and tell me it’s tooo late???

*** does anyone ever use this email??? Or is it there for fun purposes?? Out is so frustrating to always purchase garments at truworths with the worst quality!!!

“Please can you assist me. I purchased a twin pack DH T-shirts in September for my birthday and I am not happy with them. I wore them twice and it stretched sooo badly in the collar and it does not look right! This is not the quality I pay for.

Please can you advise further urgently as I’m not prepared to throw them away. It was R500. These t shirts are not cheap and we pay for good quality and that is why we purchase DH.

I look forward to hearing from you soon.

Prelina ***