Truworths pushes loyal customers away.

After being a cash client for more than 20 years, I decided to Open a Truworths Account. I app**** online and was approved. I week later a stranger called and told me that I need to give him my ID number as I have shopping vouchers from Truworths that need to given to me. I told him that I can't give out my ID number and he must call it out. He called out my ID number and I froze thinking that he must be a *********. I told him it's not my ID number and he said that I don't qualify for any vouchers if I do not confirm my ID number. What happened to the process being completed in store when you sign the pre agreement? Why is Truworths using ***** people to phone and ask you for your personal information when so much ***** is being committed. When I didn't give the guy my ID number he said he is cancelling my account application. And minutes later i received an SMS saying that I do not qualify for a Truworths account. I was furious and went to the store to enquire and they said they can't do anything cos that guy cancelled my application. How spiteful can someone be, I filled outbmy ID number and address on the Website which is when I was approved, but cos I don't give out my ID number to a stranger I get my account application Approval canceled. I even sent an email to customer service complaining about the above and still nobody got back to me. I probably spend more than R 200 000 with Truworths over the years and to get treated like your business man's nothing is just damn rude. I am so upset I feel like taking to social media. Rishi Singh ***