AN
Aveshin N
1 reviews | Active since Oct 2017
25 Feb 2019, 09:40
Truworths people are SICK
my account has been paid up to date i have even closed my account but still this dam fools sent me an SMS that my account has not been paid and i need to do a payment by today..the worst F@#K up company ever...Im going to take this people to court for harrasment
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Truworths's replyOfficial
26 Feb 2019, 14:13 Thank you for your post.
We acknowledge your request and regret that you have decided to close your account with us. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
We have reviewed your account and can confirm that the payment referred to in your post was received on 23 February 2019, however was only updated on our system on 24 February 2019. We thank you for your payment received and are pleased to confirm that your account is currently up to date with payment.
Furthermore upon your request, we further verify that your account has been closed.
We hope that the attention afforded to your query has re-assured you of your value to our company. We trust that we have adequately attended to this matter for you and sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team
We acknowledge your request and regret that you have decided to close your account with us. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
We have reviewed your account and can confirm that the payment referred to in your post was received on 23 February 2019, however was only updated on our system on 24 February 2019. We thank you for your payment received and are pleased to confirm that your account is currently up to date with payment.
Furthermore upon your request, we further verify that your account has been closed.
We hope that the attention afforded to your query has re-assured you of your value to our company. We trust that we have adequately attended to this matter for you and sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team
Truworths's reply26 Feb 2019, 14:13
Official
Thank you for your post.
We acknowledge your request and regret that you have decided to close your account with us. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
We have reviewed your account and can confirm that the payment referred to in your post was received on 23 February 2019, however was only updated on our system on 24 February 2019. We thank you for your payment received and are pleased to confirm that your account is currently up to date with payment.
Furthermore upon your request, we further verify that your account has been closed.
We hope that the attention afforded to your query has re-assured you of your value to our company. We trust that we have adequately attended to this matter for you and sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team
We acknowledge your request and regret that you have decided to close your account with us. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
We have reviewed your account and can confirm that the payment referred to in your post was received on 23 February 2019, however was only updated on our system on 24 February 2019. We thank you for your payment received and are pleased to confirm that your account is currently up to date with payment.
Furthermore upon your request, we further verify that your account has been closed.
We hope that the attention afforded to your query has re-assured you of your value to our company. We trust that we have adequately attended to this matter for you and sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team