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Calico C

1 reviews | Active since Nov 2020

09 Nov 2020, 09:32

TRUWORTHS online store provides the worst service

truworths online store has the worst Service Ever.

Did an online purchase yesterday, item was available, payment was made directly, next day i received an email saying your order has been cancelled, items has been taken from your card and you will be refunded within the next 7-10 working days which i find unacceptable, because the items was available when i did the purchase and now i need to wait so long for my refund. this has happened to me 3 times already.

DO NOT PURCHASE FROM TRUWORTHS ONLINE STORE

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Replies (1)
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Calico C's update12 Nov 2020, 20:48
Reviewer Update
Good evening
No one has ever tried to contact me, and with regards to that service email address, i have sent an email twice already, and no one see the need to respond, only email I received was that after trying to allocate at item 3 times the order gets canceled.
I honestly think that the online store needs to have their own stock, because what's the point when 3 of my orders where cancelled for no stock