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Calico C
1 reviews | Active since Nov 2020
09 Nov 2020, 09:32
TRUWORTHS online store provides the worst service
truworths online store has the worst Service Ever.
Did an online purchase yesterday, item was available, payment was made directly, next day i received an email saying your order has been cancelled, items has been taken from your card and you will be refunded within the next 7-10 working days which i find unacceptable, because the items was available when i did the purchase and now i need to wait so long for my refund. this has happened to me 3 times already.
DO NOT PURCHASE FROM TRUWORTHS ONLINE STORE
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Calico C's updateReviewer Update
12 Nov 2020, 20:48Good evening
No one has ever tried to contact me, and with regards to that service email address, i have sent an email twice already, and no one see the need to respond, only email I received was that after trying to allocate at item 3 times the order gets canceled.
I honestly think that the online store needs to have their own stock, because what's the point when 3 of my orders where cancelled for no stock
No one has ever tried to contact me, and with regards to that service email address, i have sent an email twice already, and no one see the need to respond, only email I received was that after trying to allocate at item 3 times the order gets canceled.
I honestly think that the online store needs to have their own stock, because what's the point when 3 of my orders where cancelled for no stock
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Calico C's update12 Nov 2020, 20:48
Reviewer Update
Good evening
No one has ever tried to contact me, and with regards to that service email address, i have sent an email twice already, and no one see the need to respond, only email I received was that after trying to allocate at item 3 times the order gets canceled.
I honestly think that the online store needs to have their own stock, because what's the point when 3 of my orders where cancelled for no stock
No one has ever tried to contact me, and with regards to that service email address, i have sent an email twice already, and no one see the need to respond, only email I received was that after trying to allocate at item 3 times the order gets canceled.
I honestly think that the online store needs to have their own stock, because what's the point when 3 of my orders where cancelled for no stock
