1 reviews | Active since Jun 2016

21 Jan 2020, 20:23

Truworths online shopping

What is the whole idea of online shopping?? Truworths online shopping is useless, tried to buy a sneaker and it says I should check in store for my size, when I search for the store near me it’s not in stock. Like I mean that’s the whole thing about online shopping, you shop what you like and get them delivered, not sending user/clients to another store that’s far from them. This is really annoying. Truworths online shopping please do something about this ..

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Replies (2)
Truworths
Truworths's reply22 Jan 2020, 11:04
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team 
Truworths
Truworths's reply25 Jan 2020, 09:51
Official
Thank you for your post. 

We acknowledge your concerns raised and escalated your concerns raised to the relevant department to address. 

We wish to advise that as an account holder you are able to order your required items through our Fashion Delivery Service, which can be delivered to the store or residential address of your choice. Furthermore, we have tried to contact you but have regrettably been unsuccessful with our attempt. 

Please feel free to contact us on *** or via e-mail at *** to address this matter. 

Kind regards, 

Truworths Online Team