Truworths online order. BEWARE PEOPLE!!

Item: Truworths
Rating: 1
Author: OCKERT V

Truworths, what a dissappointment!! you use the worst courier company to deliver your online orders. Surely you must know this when you can pick up on the reviews of the courier company!! I have phoned Truworths numerous times, your online order staff just say they will escalate the problem, no one takes responsibility and I get no answers about my order that I have still not here since the 3rd February, today being the 20th February 2023. Come on Truworths, whats up with this!!!!!!!!!

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Replies (1)

Truworths's replyOfficial

28 Feb 2023, 11:31

Dear Ockert,

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.

Regards

Tania

Truworths Customer Service

Truworths's reply28 Feb 2023, 11:31

Official

Dear Ockert,

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.

Regards

Tania

Truworths Customer Service