Truworths Online

I ordered 3 jkts online foe R5 500. I receive an sms to collect only to get to thw store to find out that one jkt has arrived and the others are still on the way. The supervisor then tells me that each jkt comes seperately and so I need to collect them individually or wait for all 3 to arrive. No where in the ordering is this mentioned. So now I must take more time off work, travel ea h time to collect the jkts. Totally unprofessional and terrible online ordering system