Truworths million calls 😭😭

I paid my account on Thursday night via the browser. Saturday morning I get woken up by a call telling me I haven’t paid my account. I told the lady and expressed my frustration about being woken up by their call when the account is paid. She then sent someone else to call who was also sooo rude and asked me if I paid my entire balance😅😅 Truworths asked me to pay a certain amount of which I paid online and not the entire acc balance that she’s trying to mock me about just because I said I’m on holiday 😞, the amount is pre-populated so I know exactly how much I need to pay. For her to go on to ask if I paid the entire balance and even went on to say the balance amount 🤣 guys are you sure you train your staff on handling all types of customers? Also can Truworths try enhance their system to speed up the synchronisation across all systems😒