JN
Jonathan N
1 reviews | Active since Jul 2015
03 Apr 2023, 08:57
Truworths long ques
Get more staff I went to trade route mall on Saturday to pay my account and the ques are so long and parking is ridiculously expensive so I never have time to wait and pay my account
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Replies (2)0
Replies (2)
Truworths's replyOfficial
05 Apr 2023, 17:06Dear Jonathan, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Truworths's reply05 Apr 2023, 17:06
Official
Dear Jonathan, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Truworths's replyOfficial
11 Apr 2023, 10:01Dear Jonathan,
We wish to confirm that the Area manager has addressed your concerns and he personally apologised to you. Kindly be advised that we offer online banking or Eft payments should you not able to go to any of our stores.
Thank you kindly for bringing this matter to our attention.
Regards
TaniaTruworths Customer Service
We wish to confirm that the Area manager has addressed your concerns and he personally apologised to you. Kindly be advised that we offer online banking or Eft payments should you not able to go to any of our stores.
Thank you kindly for bringing this matter to our attention.
Regards
TaniaTruworths Customer Service
Truworths's reply11 Apr 2023, 10:01
Official
Dear Jonathan,
We wish to confirm that the Area manager has addressed your concerns and he personally apologised to you. Kindly be advised that we offer online banking or Eft payments should you not able to go to any of our stores.
Thank you kindly for bringing this matter to our attention.
Regards
TaniaTruworths Customer Service
We wish to confirm that the Area manager has addressed your concerns and he personally apologised to you. Kindly be advised that we offer online banking or Eft payments should you not able to go to any of our stores.
Thank you kindly for bringing this matter to our attention.
Regards
TaniaTruworths Customer Service