AF
Adrian F
1 reviews | Active since Feb 2018
14 Apr 2021, 23:07
Truworths listed a negative credit balance on my credit bureau account
I made a payment of R210 in March bringing my account up to date instead of deducting the amount from my account it was added to my balance on the Credit Bureaus dropping my credit score with 44 points preventing me from buying a new Cellphone on Contract. I am a full time student at Rhodes and was greatly disadvantage by this incompetency of Truworths. I reported the matter 5 days ago but my status on the Credit bureaus is still unchanged
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Adrian F's updateReviewer Update
15 Apr 2021, 16:33Truworths reply do not address my credit bureaus position where they added my payment to my outstanding balance instead of deducting it and causing my credit score to drop with 44 points. They are so *********** they can't even interpret an issue at hand.
AF
Adrian F's update15 Apr 2021, 16:33
Reviewer Update
Truworths reply do not address my credit bureaus position where they added my payment to my outstanding balance instead of deducting it and causing my credit score to drop with 44 points. They are so *********** they can't even interpret an issue at hand.