DP
Duwayne P
1 reviews | Active since Jul 2014
03 Feb 2023, 14:56
Truworths isnt worth it
Yet again their accounts dept have messed my debit order and the date. Now i have to pay penalty fees due to negligence from truworths side.
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Replies (2)
Truworths's replyOfficial
27 Feb 2023, 13:20Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We will investigate your debit order query and have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We will investigate your debit order query and have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Truworths's reply27 Feb 2023, 13:20
Official
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We will investigate your debit order query and have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We will investigate your debit order query and have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Truworths's replyOfficial
28 Feb 2023, 10:59Dear Duwayne,
We can confirm that your debit order was cancelled as per our telephone conversation yesterday and we apologise for any inconvenience caused.
Regards
Tania
Truworths Customer Service
We can confirm that your debit order was cancelled as per our telephone conversation yesterday and we apologise for any inconvenience caused.
Regards
Tania
Truworths Customer Service
Truworths's reply28 Feb 2023, 10:59
Official
Dear Duwayne,
We can confirm that your debit order was cancelled as per our telephone conversation yesterday and we apologise for any inconvenience caused.
Regards
Tania
Truworths Customer Service
We can confirm that your debit order was cancelled as per our telephone conversation yesterday and we apologise for any inconvenience caused.
Regards
Tania
Truworths Customer Service