TRUWORTHS IS NOT WORTH IT

I have a new account with Truworths and i have been making payments for 3 months instore but i have been receiving sms notifications that my account is in arrears then i sent proof of payment to *** multi times even called but still did not get response until i received an official letter that i have to make payment or else i will be taken to debt collections. WARNING DO NOT OPEN AN ACCOUNT WITH THIS STORE THEY ARE HORRIBLE