vV
vlatko V

1 reviews | Active since Oct 2024

14 Oct 2024, 11:24

Truworths *****ing your money

⚠ Warning ⚠ Don't open account with Truworths if you want clear credit raport. I have opened an Truworths account online offered to me by Truworths. After account was created I have purchased two items via Truworths online shop. Few days later I received call from Truworths and lady said to me that they can not sale anything to me because I'm not who I'm saying to be. So in other words I did not received or buy anything from Truworths. Few days later Truworths started to send me account statements vie email, SMS and they made few phone calls to remind me of my non-existing arrears. I have send them emails and I have made calls to Truworths customer service but explaining them problem and asking them to close my account. Problem is still there and Truworths doesnt care. Truworths is online ****mers and all they want is to ***** your money

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Replies (2)
vV
vlatko V's update17 Oct 2024, 08:28
Reviewer Update
Good day

I have read your email but it doesn't answer my request to close my Truworths account that I have requested prior to going on Hellopeter. Can you kindly make sure that below request is finalized.
I have asked you to cancel my account with Truworths. Can you confirm that account is closed and I don't owe Truworths any money?

As for telephonic verification I have answered all questions truthfully and you still refuse to sell to me.
Regards Vlatko Vergic
vV
vlatko V's update18 Oct 2024, 16:54
Reviewer Update
Thank you.
I was Truworths cash customer from 1990 but after this experience I wont be buying by Truworths any more.
Regards