1 reviews | Active since Jun 2019
Truworths incompetence
I am highly disappointed ...I explained clearly that I was unemployed and will pay the account as soon as i am employed.....I was handed over to mind but I've been making monthly payments thou the account has reduced with 100rand when i ask onal told its arrears amount i am paying ...it's reflecting that i don't pay or I am late under my report ...I want truworths to fix this as i want nothing to do with paying mad because I've been paying for years but I have no agreement with them they ******** and I blame truworths for bringing such to us as we explain that we having problems but will pay ....fix this now i can't be paying for something thst reflects badly whats the point of paying it means il pay me till I die
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when an account reflects in arrears, the account holder will receive various forms of communication, in order to obtain a suitable payment arrangement.
Upon reviewing your account, we can confirm that your account has been handed over to MBD and wish to advise that for account-related concerns please contact MBD directly on ***. Following the communication we had with you, we can confirm that you informed about this and are pleased that this matter has been resolved.
Kind regards,
Truworths Online Team
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when an account reflects in arrears, the account holder will receive various forms of communication, in order to obtain a suitable payment arrangement.
Upon reviewing your account, we can confirm that your account has been handed over to MBD and wish to advise that for account-related concerns please contact MBD directly on ***. Following the communication we had with you, we can confirm that you informed about this and are pleased that this matter has been resolved.
Kind regards,
Truworths Online Team