Truworths harrasment.
For the past 3 months I have been receiving calls about my Truworths account being in arrears. SMS after sms after call after call. I have told them all this number is not Mr Mnisi cell number, but they keep calling. I have been to Truworths and phoned Truworths and still I am harassed. So heres the deal - I have done this before. I will now visit a Truworths for every call I get, one finger will have axil grease on it, one finger can spread over 12 - 15 garments( I know because I have done this before - same reasons) Stop harassing me 2 - 3 times a day - I do not have a Truworths account. I have tried to do this nicely 20 x times already. Truworths may PM me. Other than that ----------------------lets play
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Truworths's replyOfficial
14 Apr 2023, 15:35 Dear Dave, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply14 Apr 2023, 15:35
Official
Dear Dave, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
's updateReviewer Update
22 Apr 2023, 19:59Its now 22 April, 8 days since Truworths response and still not heard from anyone, what a S***t business. I am ****ed - angry and harrased.
I gave you many chances, but like hey, what's it to you whose day you mess up. You handed my cell number to debt collectors without confirming facts, I am not the person Mr Mnisi - you should have confirmed this before causing me this 3 -5 x a day harassment.
I am wondering how this fits with the POPI act and other legal issues. Need to speak to a lawyer I think.
I gave you many chances, but like hey, what's it to you whose day you mess up. You handed my cell number to debt collectors without confirming facts, I am not the person Mr Mnisi - you should have confirmed this before causing me this 3 -5 x a day harassment.
I am wondering how this fits with the POPI act and other legal issues. Need to speak to a lawyer I think.
's update22 Apr 2023, 19:59
Reviewer Update
Its now 22 April, 8 days since Truworths response and still not heard from anyone, what a S***t business. I am ****ed - angry and harrased.
I gave you many chances, but like hey, what's it to you whose day you mess up. You handed my cell number to debt collectors without confirming facts, I am not the person Mr Mnisi - you should have confirmed this before causing me this 3 -5 x a day harassment.
I am wondering how this fits with the POPI act and other legal issues. Need to speak to a lawyer I think.
I gave you many chances, but like hey, what's it to you whose day you mess up. You handed my cell number to debt collectors without confirming facts, I am not the person Mr Mnisi - you should have confirmed this before causing me this 3 -5 x a day harassment.
I am wondering how this fits with the POPI act and other legal issues. Need to speak to a lawyer I think.