PS
PAULO S

1 reviews | Active since Jul 2016

17 Oct 2016, 21:24

truworths harrasing me

<p>About two months ago i started getting sms on my phone from truworths of greetings and balances with a mr laing name. After the 10th one i phoned them in cape town( ********** 352) asking them to corect there records cause my no is not mr laings no. The lady i spoke to sed it was the last digit that was wrong. This month im getting atleast 3 calls a day asking for mr laing to please pay. The more i tell them that im not mr laing the more they phone me. Could they please stop harassing me, i dont even have a truworths account and never want one. todays no was ********** 386 </p>

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Replies (1)
Truworths
Truworths's reply25 Oct 2016, 11:16
Official

Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.

We apologize for the erroneous communication you received intended for one of our account holders.

We can verify that your details have been removed from our database and kindly request that you allow 24 hours for our system to update.

We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for your experience.

Sincerely yours,

Truworths Online Team