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Annelise N

1 reviews | Active since Jul 2022

20 Jul 2022, 11:43

Truworths Harassment

I am extremely frustrated and annoyed with the service of Truworths of late. My account has been up to date and managed perfectly since 1997, and just because I short paid by 80.00 they are harassing me every day with phone calls, emails and text messages. Its a disgrace how they treat their loyal customers and and they have no regard for a person's wellbeing an mental health with all this harassing.

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Replies (2)
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Annelise N's update20 Jul 2022, 12:10
Reviewer Update
Good day Online Team,

I understand the process and collections and arrears etc. But look at the account as a whole, and see that its only in arrears for 80.00. If it was 8000.00 by all means harass me, but small amount of 80.00, that has already been added to my payment that due 01/08/2022.

So please do not have anyone call me again this month, wait for my payment on 01/08/2022!!!!

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Annelise N's update22 Jul 2022, 09:39
Reviewer Update
Truworths!!!! I have now completely lost my patience with your accounts department. I paid my account that was only due 1/8/2022 yesterday directly on you website, and I am still getting harassed by phone calls and text messages.

Seriously now!!!!! Enough! Stop treating your loyal clients like common *******. You have upset my entire week and Friday vibes!!!

Very disappointed in Truworths!!!!