TRUWORTHS FAILES DISMALLY

Item: Truworths
Rating: 1
Author: Raymondt D

Truworths does indeed not listen and run a joke of an accounting system. I have been paying my Truworths account promptly every month and have the proof of it being paid. Now despite this, Truworths informs me ever 2nd moth that I have failed to pay my account and threatens to suspend and publish my non-payment on ITC. Now I have to phone them and remind them to look at there account and fix there issues. The latter calls are the most frustrating because there staff seems to be on some sort of high because you only get to respond to you 30 seconds later or they just cut you off. If Truworths believe its clients have the time to fiddle with there ignorance and incomitance, they will need to re-educate themselves that there issues must not become the clients issues and get there facts together before informing clients about ******* and causing them frustrations. Wake Up Truworths, before you see yourselves fail dismally.

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Raymondt D's updateReviewer Update

16 Nov 2021, 10:24

I had received a call from consultant from Truworths whom acknowledged that my payments where in fact received and that there system was not capable of processing these payments for one or other reason. However I was told and rightfully so, my account was paid in advance. Now today I receive a letter advising that my account is in arrears and I to be black-listed. Thus for the record I state here that a black listing on my record will educe civil action accordingly because Truworths is incable.

Raymondt D's update16 Nov 2021, 10:24

Reviewer Update