Truworths Epitome of Inefficiency

I have been a Truworths client for quite some time and a good client. But last month in spite of paying the monthly installment Truworths kept harrassing me with SMSs reminders to pay my account and it is overdue.

I sent them the proof of payment to *** but it didn't bring any luck. They still kept bombarding me with SMS's and calls at odd times in the morning.

I spoke to one of their *********** consultants and they cited Covid-19 as an excuse which is now becoming a common excuse for most companies to hide their incompetencies. Apparently they have a huge backlog and I have to put up with the annoying calls and notification until it is fixed.

This is not only tarnishing ones reputation but it is some sort of ******ion of money at play.

Please be aware of this company and if possible close your account and find another clothing store which is more professional and won't take you for a ride.

Truworths, thanks for treating your good clients like S***. You have outdone yourself.