JN
Jonathan N

1 reviews | Active since Jul 2015

11 May 2022, 20:52

Truworths don't update

I did a payment on my account on the 8 May and they never put on my statement which is dated 09 May Now they say I owe double and also the amount on my credit profile does not match what I owe...

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Replies (1)
JN
Jonathan N's update12 May 2022, 20:28
Reviewer Update
So you checked my account and can confirm that your payment was received on 09 May 2022, thus, the payment is not reflecting on my statement. Statements are system generated and my payment was due on 03 May 2022?
Every month I payon the 7th and it shows on my statement

Also why is the amount different from the statement and the credit bureau?