MM
Mabhuti M

1 reviews | Active since Jul 2015

16 Jul 2015, 15:25

Truworths Don't give you account but spam you

I apply to open an account but my application was rejected, fair enough. When I was applying i provided email address for means of communication, since my application was rejected I expect to be removed from the email list. I fail to understand why I am in the mail list but my application was rejected. how did I made it in that list. By the the way I did sent a reply long time to say \please remove me from the mail list". Still waiting"""

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Replies (1)
Truworths
Truworths's reply21 Jul 2015, 13:54
Official
Hello makanda.xaba,

Thank you for your post.

We regret that your account application was unsuccessful, however confirm that you have opted to receive promotional information via email. Since you have requested to be removed from our database, we have liaised with our Marketing department and requested them to do so.

You should therefore, no longer receive any further communication in this regard.

The promotional information sent to our customers is sent with the intention of informing them of the latest offers, and keeping them up to date with the latest trends. We regret that the communication was not received for its intended purpose.

Truworths gives you access to an exhilarating new world of internationally inspired fashion we therefore encourage you once again to re-apply after the three month period.

We trust that we were able to adequately attend to your concerns and hope to see you in our stores again soon.

Yours in Fashion,

Lynn