Truworths does not care about how their contractors deal with their clients - VVM Directors problably likes this way of doing business.

Due to Covid my and many household was under pressure and allot even I did not pay my account at Truworths, once I got semi back on my feet in June July I made the effort to pay the account in full after i was offered a discount. The same hour the call was made I paid the discounted amount and sent my proof of payment. 6 July 2021. Three weeks later they set me an sms I owe them 998 so I called them ... oops the discount was not app**** to my account blah blah excuse excuse ... sorry .... will fix it today ... that was two weeks ago ... nothing happened since then .... I need a paid up letter but today is 11 Aug and I have yet t receive my paid up letter from VVM. So 20 min ago ....

We refer to above matter - We acknowledge receipt of payment of R2669.98 on 9 July 2021 as per discount offered. A paid up letter will be processed as soon as the account is adjusted accordingly

Email I received 20 min ago from Westley Ann Watters.

WHEN DO YOU PLAN ON DOING THIS !!!! 2094 ???? ITS BEEN MORE THAN A MONTH VVM !!!!!

I wonder what does Karin Van De Venter, Farhana Khan and Lior Woznica ... All directors of VVM have to say about this ... as when I ask to speak to a person in charge they tell me its not possible and even get others to help or not help at all ... the one person Sophy tried her best but the rest ... YEAH NAH!

And Truworths use their services ?