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1 reviews | Active since Nov 2018
10 Jun 2023, 22:36
Truworths DISGUSTING SERVICE
Shopping ON-LINE IS A DISASTER. The app states item ready for collection. The Branch cannot confirm item arrived. Can't find item. They advise that app doesn't work properly. Get moved from pillar to post trying to find item. 5 days later still no response from ***. NOT A SINGLE PERSON CAN GIVE ANY CONSTRUCTIVE ANSWER. No one prepared to follow up!! DISGUSTING SERVICE.
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Truworths's replyOfficial
14 Jun 2023, 09:18Dear Wende, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Truworths's reply14 Jun 2023, 09:18
Official
Dear Wende, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service