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Nicole N
1 reviews | Active since Dec 2021
09 Mar 2023, 21:55
Truworths customer care pathetic service
Pathetic service from the customer care team. They don't take pride in customers. They respond to mails with dumb replies and just prolong the query.Just a waste of my time and energy to contact them.
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Truworths's replyOfficial
10 Mar 2023, 09:18Dear Nicole,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply10 Mar 2023, 09:18
Official
Dear Nicole,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service