Truworths Collections Department Harassment

Letter to Truworths Collections Department: A payment of R250 was made on 07 June 2024. I explained to your agents on numerous occasions that I am going through a bad month and that I will settle the outstanding amount as soon as I get paid. My son gets paid weekly but unfortunately, his employer also ran into financial difficulty and could not pay him for the past 2 weekends. At the moment I am off sick and really don't appreciate all these harassment phone calls and emails daily! You are the worst bunch of people working for this company. You have no compassion and understanding for your customers. This is the first time that my account runs into "arrears" whilst I am still trying to put in an effort to pay. I made a payment or R250 on the 7th of June! I will definitely not support Truworths any longer after this account has been settled. So please, this is my final reply to you and an explanation that I don't have the money at present but will pay at the end of this month. Stop treating all customers as ********s. This is a true reflection of the kind of people trained working for you. Very annoyed and upset!!! :( :( :(