1 reviews | Active since Jul 2017
Truworths clothing shop
<p>Good day,</p> <p>I had such a bad expierience at Truworths shop Maerua mall Windhoek aswell as the service from their office Cape Town.</p> <p> </p> <p>I bought an item on 15/03/2017 and paid with my debit card in the shop I returned the item on 18/03/2017, and up till today i have not yet received my money back. I called several time and visited the shop in maerua Mall but no one can give me back my money. This is getting ridicilous now. </p>
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we strive to provide our customers with excellent service and a pleasant shopping experience where customers are assisted by knowledgeable, efficient and enthusiastic consultants.
The service described in your post is no more acceptable to us than it is to you and we can assure you that your concerns were brought to the attention of the Area Manager to address, who will also provide you with the outcome with regards to your enquiry.
Yours in Fashion,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we strive to provide our customers with excellent service and a pleasant shopping experience where customers are assisted by knowledgeable, efficient and enthusiastic consultants.
The service described in your post is no more acceptable to us than it is to you and we can assure you that your concerns were brought to the attention of the Area Manager to address, who will also provide you with the outcome with regards to your enquiry.
Yours in Fashion,
Truworths Online Team