1 reviews | Active since Oct 2016

29 Oct 2016, 12:52

Truworths Centurion Mall - Most useless

<p>The cosmetic section is too damn lazy to help with anything. Stand around, look at you with no facial expressions. 2nd time same thing. Not willing to help at all. Go to main tills, wow... Same!</p>

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Replies (2)
's update31 Oct 2016, 18:27
Reviewer Update

Truworths responded by phoning me and apologised and also said that they will handle this matter as soon as possible. I truly appreciate your response

Truworths
Truworths's reply09 Nov 2016, 10:26
Official

Thank you for your post.

At Truworths, we want our customers to always have an effortless and pleasant shopping experience, where they are assisted by our enthusiastic and efficient staff members.

Your experience is certainly not the norm at our stores and we immediately escalated your concerns to the relevant Store Manager. We are pleased that the manager was able to satisfactorily attend to this matter for you and once again apologize for your experience.

Please feel free to contact us on *** or via email on ***, should you have any further inquiries, comments or suggestions.

Assuring you our best customer service at all times,

Truworths Online Team.