kK
koketsomhlanga K

1 reviews | Active since Jul 2016

14 Sept 2018, 13:39

Truworths Carnival Mall pathetic service

Carnival mall truworths has the worst service ever!!! We are still waiting for a refund after almost a week of being given the run around. The lady who claims to be manager there is rude and unprofessional and has not been of assistance at all. This is a matter of urgency and needs to be sorted out as soon as possible. Kindly assist please.

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Replies (1)
Truworths
Truworths's reply18 Sept 2018, 17:29
Official

Thank you for your post and allowing us the opportunity to respond.

We apologise for the inconvenience caused. We have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. In addition, we have sent you communication via email and await your soonest response in order to further investigate this matter for you.

Should you have any further enquiries, please feel free to contact us on *** or via email on *** .

Yours sincerely,

Truworths Online Team