Truworths Can't keep their promise!!!!!

So my Last Review was where I posted the disgusting service Truworths DURBAN CBD has given, a day later they called and my phone was taken in For repairs , I was advised that it would take 3-5 days and that my device will be delivered to my home address! Well guess what, on the 19th an SMS was sent to me stating that my phone has been taken for repairs! Meanwhile I had taken the phone in 2 weeks before and only receiving and SMS NOW , I still don't have my device and they haven't made any contact with me !!!!! I will NEVER RECOMMEND ANYONE TO BUY MOBILES OR ANY DEVICES FROM TRUWORTHS!!! A FRIEND OF MY RECENTLY GOT HIS MONEY BACK AFTER 3 MONTHS OF HIM RUNNING UP AND DOWN!!!!!!