DK
Desivan K

1 reviews | Active since Aug 2014

08 Aug 2015, 18:11

truworths big headoffice manager in cape town

Lynn could you get your so called headoffice manager in cape town to give my letter of applogy, he promised me a letter last month, still nothing, I am very unhappy in which thsis man has addresed my commnets, it was un professional listening to staff instead of customers, he will see his moses.<br>

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Replies (1)
Truworths
Truworths's reply14 Aug 2015, 15:03
Official
Hello desivank,

Thank you for your post and affording us the opportunity to respond.

Following our telephonic conversation we can confirm that the mentioned apology letter was posted to your confirmed residential address on 29 July 2015. As per your request, we have sent an email to you with the tracking number as the letter was sent via registered post.

We acknowledge your frustration in this regard; however trust that we were able to adequately attend to your query.

Kind regards,

Lynn