Truworths-bad experience - repeated requests to remove Messenger from my name/record. I had NO CONTACT with Truworths or clients, yet the MESSAGES CONTINUE TO BE SENT

I have contacted the TRUWORTH store manager Meagen *** and Nikita Store Supervisor on REPEREF: TRUWORTHS CLAIMS THAT THEY CANNOT TRACE A: MR CONCOSA (who is arrear in his payment )Messages: ref +***

I have contacted the TRUWORTH store :manager Meagen *** and Nikita Store Supervisoron REPEATED times to get rid of Mr Concosa (whose overdue amount is growing) + TRUWORTHS , as I assume that it is being *****ed. I have NEVER dealt with Truworths, nor with a Mr Concosa. The query is attached to the Messenger and sent to my MESSENGER PHONE REPEATEDLY TO MY the MESSENGER SYSTEM I have repeatedly contacted TRUWORTHS' Store Manager Meagan Tel *** and Nikita (who cannot even TYPE A LETTER IN RESPONSE TO ME I. e by hand -- which I cannot read. This is extremely unprofessional for such a big store!) I had to obtain assistance to go to TRUWORTHS SEVERAL TIMES TO QUERY THIS - AT NO AVAIL.TRUWORTHS IS EXTREMELY UNPROFESSIONAL AND INC0MPATENT TO RESOLVE THIS REQUEST 6-April 2021The store manager claims that the reference number now indicates that Mr Concosa's details cannot be traced and is possibly now treated by a new company, which seemingly either do not assist or is being moved to other companies (for overdue payments)Please assist to get rid of this situation.Meagan (Manager) provided a hand written letter (which I could hardly read) to try to explain that they cannot assist me.This is extremely unprofessional (that a manager cannot provide a TYPED LETTER etc) Your assistance will be much appreciated. Regards Belinda Holloway