CM
Claudelle M

1 reviews | Active since May 2020

22 May 2020, 13:33

TRUWORTHS : BAD BAD BAD SERVICE/ZERO FOLLOW UP

Just so disappointed with Truworths Bad online communication. Prices incorrect so order was cancelled. Yet if I walked into store, I would pay what was on item, even if incorrect! Zero follow up to my calls Promises made by Maritjie and Robyn that Zohra would call. Called again this morning spoke to Natalie on switchboard, promised a return call .... Nothing! Too much to mention Account will be closed tomorrow Claudelle Macgregor

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Replies (1)
Truworths
Truworths's reply10 Jul 2020, 09:42
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 
 
We investigated your concerns raised and can confirm that this matter has been resolved. 
 
Kind regards, 
 
Truworths Online Team