MR
Meander R

1 reviews | Active since May 2020

30 May 2020, 07:41

Truworths attorneys **********

On the 17 April I was asked to make a payment of R520 Immediately because I was behind with payment, firstly I have been very good with my payments it's only recently since my partner had lost his job hence why the set back on my account. However the payment was made on that day and proof of payment was sent via *** as requested. Later in the month I decided to go and pay up the account at a truworths store, unfortunately they could not pick up my last payment of R530 which was done via EFT. Till this very day I am still awaiting a response from the company, mean while I've been receiving messages to pay up my account and interest is still being charged. I'm fed up with this incompetence. I will not pay unless they contact me directly and fix their ****.

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Replies (1)
Truworths
Truworths's reply10 Jul 2020, 09:53
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 
 
We investigated your concerns raised and can confirm that this matter has been resolved. 
 
Kind regards, 
 
Truworths Online Team