LB
Lee-ann Booysen

1 reviews | Active since Mar 2010

12 Jun 2015, 11:03

Truworths and their useless MBD Legal Agents

Hi<br> <br> I had an account with Truworths and closed the account in 2012, Today im getting calls, sms and emails saying that i owe money on the account , I have send this MBD Legal a paid up letter showing that i dont have acounts since its been closed. And these annoying call centre will call , their consultants and Managers cant speak proper English> I have told these ppl so many times , more ****ed up then anything else.Im now recieving getting letters on my work mail .<br> June 2015<br> <br> Client Account Number: ***<br> <br> MBD Ref No: ***<br> <br> <br> TAKE YOUR FIRST STEP TO FINANCIAL FREEDOM<br> <br> <br> MBD Legal Collections (Pty) Ltd (MBDLC) bought your TRUWORTHS account. This just means that MBDLC has replaced TRUWORTHS as the creditor and now has the right to collect the capital, interest, fees as well as any collection or legal fees from you<br> <br> Times have been tough and we realize that that you possibly could no longer afford the amount originally agreed on.<br> We hope that things have improved on your side and that you are now able to start paying this account again.<br> <br> The total amount outstanding, which is due and payable, currently amounts to R 1669.03. <br> <br>

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Replies (1)
Truworths
Truworths's reply17 Jun 2015, 16:42
Official
Hello lindall,

Thank you for your post and affording us the opportunity to clarify your concerns.

We have investigated your concerns raised and established that the account mentioned in your post is for Identity. They will contact you shortly to attend to this query for you.

Should you have any further enquiries please do not hesitate to contact Identity on *** or via email on ***.

Kind regards,

Lynn