CR
Chantelle R
1 reviews | Active since Mar 2019
02 Mar 2023, 09:11
TRUWORTHS AND MBD HARRASSMENT
I keep getting threatening SMS's and phone calls from MBD regarding an urgent Truworths account payment. I have never had a clothing account and I will never have one. I don't even have a credit card. I buy cash only. How did you get my number and why am I being charged with fee's that are not mine? I have a business to run and if I get blacklisted because of your errors I will take legal action against you. REF received via SMS: ***. PLEASE REMOVE MY NUMBER FROM YOUR SYSTEM IMMEDIATELY AND ADVISE MBD REGARDING THIS MATTER.
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Truworths's replyOfficial
02 Mar 2023, 09:57Dear Chantelle,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Truworths's reply02 Mar 2023, 09:57
Official
Dear Chantelle,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service