Truworths and lack of assistance . Zero for you .

The most *********** bunch of people working at Truworths. I have been accused of been in arrears with my account for Jan and Feb 2022. I have submitted proof of payment as requested several times to Truworths . Not a single person can seem to assist me to rectify their mistake . I am still receiving messages after 3 weeks that my account is in arrears . I call again and send proof of payment and still l am told that my account is blocked because it’s in arrears . This is how you treat a customer that has been with you for 25 years . I will be closing my account as soon as this issue can be resolved by any competent individual employed at Truworths. I am appalled and disguised the way l am been assisted by you . Shame on you